Shipping Policy

We cover all import fees, taxes, and duties on every order. If your carrier or customs authority ever asks you to pay an import charge, don’t pay it — contact us with your order number and we’ll settle it directly so your parcel is released. Already paid? Send us the receipt and we’ll reimburse you in full, no questions asked. Either way, your strap costs exactly what you paid at checkout.

Orders ship fully tracked from our facility in Australia, dispatched within 1–3 business days. You’ll receive tracking by email once your order is on its way — if tracking doesn’t update immediately, it can take a moment to become visible.

EU Shipping Rates & Transit Times 

Rates below are shown in USD — the exact amount in your local currency is calculated at checkout. Delivery times are estimates and may vary due to weather, holidays, and carrier delays.

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Destination Service Less than $75 $75 and above $600 and above
Austria ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Belgium ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Bulgaria ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Croatia ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Cyprus ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Czech Republic ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Denmark ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Estonia ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Finland ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
France ePacket International (5-9 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Germany ePacket International (5-9 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Greece ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Hungary ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Ireland ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Italy ePacket International (Not available) Not available Not available Not available
DHL Express (4-8 business days) $43 $43 FREE
Latvia ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Lithuania ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Luxembourg ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Malta ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Netherlands ePacket International (5-9 business days) $10.50 FREE FREE
DHL Express (3-5 business days) $43 $43 FREE
Poland ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Portugal ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Romania ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-8 business days) $43 $43 FREE
Slovakia ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Slovenia ePacket International (15-20 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Spain ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE
Sweden ePacket International (8-12 business days) $10.50 FREE FREE
DHL Express (4-6 business days) $43 $43 FREE

Questions? Contact us — we respond fast.