Shipping Policy
Our aim is to deliver your order as quickly as possible. Orders are processed from our facility in Adelaide, Australia within three business days after order confirmation. Estimated transit times outlined below commence once your order has been processed and dispatched from our facility. You will receive tracking information via email once your order is en route. Should tracking details not appear immediately, rest assured, as updates may take a moment to become visible. Please be mindful that the delivery times provided on our site are estimates only. Actual delivery durations may vary due to factors such as location, weather, holidays, customs processes, and other external influences.
Refer to the details below for local and international shipping rates and transit times.
International Orders
| Destination | Service | Less than $75 | $75 and above | $600 and above |
|---|---|---|---|---|
| United States | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Canada | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (Not available) | $43 | $43 | FREE | |
| Netherlands | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Taiwan | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| South Korea | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Norway | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Malaysia | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| United Arab Emirates | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Germany | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Saudi Arabia | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| China | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| United Kingdom | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Singapore | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| France | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Hong Kong | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Japan | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Thailand | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| New Zealand | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Indonesia | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Qatar | ePacket International (5-9 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Colombia | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express | $43 | $43 | FREE | |
| North Macedonia | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Costa Rica | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express (Not available) | Not available | Not available | Not available | |
| Georgia | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| St. Vincent | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Bermuda | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Slovenia | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Austria | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Uganda | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Greece | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Gibraltar | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Cayman Islands | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Mexico | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Kuwait | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Slovakia | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Luxembourg | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Vietnam | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Peru | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Malta | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Bhutan | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Montenegro | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Ukraine | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express (Not available) | Not available | Not available | Not available | |
| Czech Republic | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Bosnia And Herzegovina | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Cyprus | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Turkey | ePacket International (15-20 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Philippines | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Poland | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Romania | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| South Africa | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Bulgaria | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Panama | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Sri Lanka | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Lithuania | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Ireland | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Brazil | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Bahrain | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Iceland | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Belgium | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| India | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (3-5 business days) | $43 | $43 | FREE | |
| Finland | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Estonia | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Papua New Guinea | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Spain | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Egypt | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Denmark | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Switzerland | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Italy | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Sweden | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Croatia | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Portugal | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Hungary | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE | |
| Oman | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Kazakhstan | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Jordan | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Latvia | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Chile | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Serbia | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-8 business days) | $43 | $43 | FREE | |
| Brunei | ePacket International (8-12 business days) | $10.50 | FREE | FREE |
| DHL Express Transit time (4-6 business days) | $43 | $43 | FREE |
Note: We currently do not ship to APO or FPO addresses.
International orders may incur duties, handling fees and import taxes which are determined by your local customs authority and the shipping carrier. We do not accept responsibility for the payment of any such fees incurred, for customs inspections not passing, or for delays in transit due to processing through customs. Any duties/taxes/handling or other fees are determined and collected by your country’s government and/or shipping carrier, and you may be asked to pay the applicable amount at the time your shipment is released to you. We have no control over the fees payable and we will not be able to declare a false value on the parcel to bypass applicable fees as this is illegal.